ÍSOR is a state-owned company that, by law, sells specialised knowledge in the fields of nature, energy and resources, together with advice and services based on that knowledge. ÍSOR is also one of the world's leading research institutions in the field of geothermal energy. By law, ÍSOR is intended to operate in a competitive market, without public appropriations, but the profit from its operations shall be used to increase its research capability.
It is ÍSOR's policy to ensure its clients efficient service and reliable advice based on the best available technology and knowledge at any given time, taking into account the need for protection and improvements in environmental matters.
This entails, among other things, that:
- All of ÍSOR's services are of the highest quality.
- All of ÍSOR's advice, measurements and results delivered to the client are carefully prepared, reviewed and verified.
- The client is served quickly, with professionalism, responsibility and fairness.
- We have available staff and specialists at the forefront of the professional fields in which ÍSOR operates.
- We conduct research and take an active part in international collaboration to strengthen ÍSOR's foundations of knowledge.
- ÍSOR has instruments and other equipment that ensure reliable measurement results, maintains them and keeps pace with developments in research technology.
- ÍSOR's operations meet the requirements of clients and public authorities, including those concerning quality, safety and health.
- Quality management methods according to ISO-9001 are applied to as many areas of the operation as possible, and the operation is continuously being improved.
Dated 23.08.2024 Version 2